Proactive Customer Service
As the #1 pharmacy benefits manager in customer satisfaction,* we pride ourselves in providing the best possible customer service and are constantly looking for ways to improve our relationship with your business.
And although there is an entire team of executives, pharmacists and business analysts working on your behalf, you'll have a single point of contact who will provide all communication regarding your account.
We'll also set up regular on-site meetings, telephone conferences and review sessions so that we can better administer constant improvements to your plan.
*Source: WilsonRx Pharmacy Benefit Satisfaction Surveys, 2006, 2007 and 2008 Wilson Health Information, LLC, New Hope, PA. Rite Aid Health Solutions received the #1 overall rating in the PBM Satisfaction Index in the 2006 and 2007 surveys, and the #1 rating in its tier in the 2008 survey. For information, contact info@wilsonrx.com or visit www.wilsonrx.com.
