Customer-Focused Services
Rite Aid Health Solutions utilizes innovative clinical management to provide the delicate balance between cost control and customer care. Some of the assets we incorporate into our program are:
- Educating patients on their conditions
- Promoting compliance within recognized treatment guidelines
- A proactive clinical intervention program
- Drug utilization evaluation services that make sure patients are on the right drug for the appropriate duration
- Pharmacists who work directly with patients to develop a customized care plan that focuses on compliance, education and drug therapy options
This cutting-edge program analyzes a range of data and purchasing patterns for high-risk classes of drugs to reduce pharmacy costs. By alerting physicians, pharmacists and patients when the potential for abuse or adverse events exists, or when lower cost options are available, the program minimizes dangers for drug misuse and lowers drug costs by suggesting viable alternatives.
