BENEFITS MANAGER
FREQUENTLY ASKED QUESTIONS
- What is Rite Aid Health Solutions?
- Who decides what drugs are covered on a formulary?
- Where can I obtain a copy of the Rite Aid Health Solutions formulary?
- How does a member obtain a prescription ID card?
- How can I find a local Rite Aid Pharmacy near me?
- How do I know if a pharmacy is included in Rite Aid Health Solutions' network that serves a specific plan?
- What is your "Rite Fill 90" program?
- What are the benefits of your "Rite Fill 90" program to my members?
- How do I know if a pharmacy participates in Rite Aid Health Solutions' "Rite Fill 90" program?
What is Rite Aid Health Solutions?
Rite Aid Health Solutions is a pharmacy benefits management company with a network of more than 50,000 pharmacies nationwide, including Rite Aid pharmacies, other retail/chain pharmacies, and independently owned pharmacies. We manage your members' pharmacy benefits by providing plan design, formulary, claims adjudication, and clinical pharmacy services. For each prescription claim submitted, our DUECare software performs a real-time edit, helping to prevent drug events such as duplicate therapies, drug-to-drug interactions, patient non-compliance, and poly pharmacy.
Who decides what drugs are covered on a formulary?
Rite Aid Health Solutions has an experienced team of healthcare professionals who meet regularly to evaluate the most current drugs available along with recent medical findings when deciding which drugs will be placed on our formulary. This committee includes physicians and pharmacists from many different practice settings.
Where can I obtain a copy of the Rite Aid Health Solutions formulary?
To access the Rite Aid Health Solutions formulary online, please download the PDF.
How does a member obtain a prescription ID card?
Please contact us at 1-866-828-5966 to obtain your prescription ID card.
How can I find a local Rite Aid Pharmacy near me?
To find a Rite Aid pharmacy near you, use the Rite Aid Health Solutions pharmacy locator.
How do I know if a pharmacy is included in Rite Aid Health Solutions' network that serves a specific plan?
Rite Aid Health Solutions has more than 50,000 participating pharmacies nationwide. If you're a member, you can get a list of participating pharmacies by calling 1-800-277-1657. If you're not a member and would like more information, please call 1-866-828-5966.
What is your "Rite Fill 90" program?
Rite Aid Health Solutions offers the option (under many plan benefits) for your members to receive a 90-day supply of maintenance medication at their local pharmacy, while many other pharmacy benefit managers offer a similar service through mail order pharmacy only.
What are the benefits of your "Rite Fill 90" program to my members?
Drawing from our 43 years of pharmacy experience, we understand the importance of the patient-pharmacist relationship in the overall care of your patients. Our "Rite Fill 90" program offers your members the cost savings and convenience of receiving a 90-day supply of their medication without sacrificing the personal attention they receive from their local pharmacist.
How do I know if a pharmacy participates in Rite Aid Health Solutions' "Rite Fill 90" program?
Currently, only Rite Aid pharmacies participate in the "Rite Fill 90" program, which allows patients to obtain a 90-day supply of their maintenance medications at the pharmacy counter. Use our pharmacy locator to find a Rite Aid pharmacy near you.
